Be clear and concise, bullets work better than expanded sentences
Examples, if you like something, share a link, it’s a good way of communicating
ideas
If a single work can change the inflection of a sentence, best to bold it, e.g.
‘Reduce the size of image X by 25%’ or ‘Reduce the size of image
X to 25%’
Use specific subject lines in communications to ensure clarity, e.g. ‘Homepage –
Layout amends’
Try not to use colloquialisms or slang, they easily get misunderstood
Send your responses to our updates after the close of our India working day, (14:00-15:00
GMT/BST) so when you check in the morning, several hours of work
will have been done
During the day, keep communication down to a minimum if possible, we get more done
that way, but don’t be afraid to ask questions etc whenever
Use Basecamp To Do list templates and tasks to write crystal clear requirements
to ensure effective management and to avoid misinterpretation.