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Tips, Useful Information & FAQs

Telephone – VOIP phones, Jaipur on Brighton dialling codes.Email
Mobile (to Project Managers only)DS Projects (Online Project Management Tool)
Microsoft MessengerFax
Skype

Be clear and concise, bullets work better than expanded sentences.

Examples, if you like something, share a link, it's a good way of communicating ideas.

If a single word can convey the main idea of the whole sentence or has greater importance, best to bold it, e.g. ‘Reduce the size of image X by 25%’ or ‘Reduce the size of image X to 25%’.

Use specific subject lines in communications to ensure clarity, e.g. ‘Homepage – Layout amends’.

Try not to use colloquialisms or slang, they easily get misunderstood.

Send your responses to our updates after the close of our India working day, (14:00-15:00 GMT/BST) so when you check in the morning, several hours of work will have been done.

During the day, keep communication down to a minimum if possible, we get more done that way, but don’t be afraid to ask questions etc whenever.

Use Basecamp To Do list templates and tasks to write crystal clear requirements to ensure effective management and to avoid misinterpretation.

Jaipur is GMT + 5½ hours, BST (British Summer Time)+ 4½ hours.

General

Dotsquares designs, builds, and supports custom software, from web and mobile applications to enterprise platforms, AI solutions, and cloud systems, for businesses across every major sector.

Dotsquares is headquartered in London, with offices in the US, Australia, UAE, and development centres in India.

Over 24 years, founded in 2002, with 27,000+ projects delivered since.

1,000+ in-house developers and technology professionals across four continents.

Retail, fintech, healthcare, logistics, legal, education, hospitality, manufacturing, and more, across both B2B and B2C markets.

24+ years of delivery experience, 1,000+ in-house professionals, a UK-based account management team, and a track record of 27,000+ completed projects across every major technology stack.

Yes, Dotsquares works with early-stage startups, growing SMEs, and large enterprise organisations, adapting the team structure and engagement model to fit each client's size and requirements.

Yes, Dotsquares provides offshore development through dedicated teams in India, with UK-based account management and project oversight included as standard.

Services

Yes, bespoke software built to your specific requirements is one of Dotsquares' core offerings, covering web platforms, desktop applications, mobile apps, and enterprise systems.

Yes, clients can hire dedicated developers who work exclusively on their project, managed through Dotsquares and integrated with your team.

Yes, developers are available on a dedicated basis across every major technology stack, from frontend and backend to mobile, AI, DevOps, and CRM.

Yes, Dotsquares takes on existing codebases for ongoing development, maintenance, bug fixing, performance improvements, and modernisation work.

Technology

Yes, Dotsquares builds and integrates AI and ML solutions including predictive models, NLP, computer vision, recommendation engines, and generative AI applications.

Yes, the team has deep experience integrating with existing systems, third-party APIs, legacy platforms, and enterprise infrastructure.

WordPress, Drupal, Magento, Shopify, and other leading platforms, plus headless CMS implementations for more flexible architectures.

2D and 3D game development, Unity and Unreal Engine builds, mobile gaming, and AR/VR experiences for both consumer and enterprise applications.

Yes, Dotsquares has delivered enterprise-scale transformation programmes covering system migrations, platform consolidation, cloud adoption, and process automation across complex multi-stakeholder environments.

Awards / Partnerships

Dotsquares holds partner status with Salesforce, HubSpot, Zoho, Microsoft, and several other major technology platforms.

Yes, Dotsquares is a Zoho Premium Partner with certified consultants across the Zoho suite.

Yes, Dotsquares is a HubSpot Platinum Partner, with certified expertise across CRM, marketing, sales, and service hub implementations.

Salesforce, HubSpot, Zoho, Microsoft, AWS, and Google Cloud, among others.

Dynamics 365 implementation, Azure cloud services, Microsoft 365 integrations, Power Platform development, and SharePoint solutions.

AI & Automation

Custom AI application development, machine learning model building, natural language processing, computer vision, generative AI integration, AI chatbots, and agentic AI workflows.

Yes, from business-specific predictive tools to fully custom AI products, built and deployed on the technology stack that suits your environment.

Yes, Dotsquares builds custom large language model applications, AI assistants, and conversational AI products using OpenAI, Anthropic, and open-source model frameworks.

By automating repetitive tasks, surfacing insights from data faster, reducing manual processes in operations and customer service, and enabling teams to focus on higher-value work.

Yes, AI capabilities can be integrated into existing CRM, ERP, customer service, and data platforms via API and custom connectors without replacing what already works.

The cost of AI development depends on the project's scope, complexity, required features, data availability, and integration needs. A basic AI integration may start from approximately £5,000–£20,000, while a fully custom AI solution can range from £50,000+. After understanding your business requirements, our team provides a detailed proposal with transparent pricing and project timelines.

Industry FAQs

Dotsquares delivers technology solutions across a wide range of industries, including healthcare, finance, retail, ecommerce, real estate, education, logistics, manufacturing, travel, and professional services.

Yes. Our team builds custom software tailored to industry-specific requirements, workflows, compliance standards, and business objectives to ensure maximum operational efficiency and scalability.

Yes. We have worked with organisations in regulated sectors such as healthcare, finance, and insurance, developing secure and compliant solutions that align with industry standards and best practices.

Absolutely. We help businesses upgrade legacy applications, migrate to cloud-based platforms, integrate modern technologies, and improve performance while minimising disruption to daily operations.

Our approach begins with understanding industry challenges, business goals, and existing processes. We then design and implement technology solutions that improve efficiency, customer experience, automation, and long-term growth.

Industries such as healthcare, finance, retail, manufacturing, logistics, education, and real estate are increasingly leveraging AI, automation, cloud technologies, and data analytics to improve efficiency, reduce costs, and enhance customer experiences.

Cybersecurity

Penetration testing, vulnerability assessments, web application security audits, security architecture reviews, and GDPR compliance support.

A single breach can result in data loss, regulatory fines, reputational damage, and operational downtime; protecting your systems is now a baseline business requirement, not an optional extra.

Regular security audits, penetration testing, strong access controls, staff training, patch management, and working with specialists who can identify vulnerabilities before attackers do.

At minimum annually, and additionally after any significant system change, new product launch, or following industry-specific compliance requirements.

Yes, Dotsquares supports GDPR compliance through data mapping, privacy-by-design development practices, security assessments, and technical implementation of consent and data management requirements.

Is Your Business AI-Ready?

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