We have accumulated a vast amount of knowledge of infrastructure components, hardware and applications and can work alongside you as a Partner to keep your systems healthy. We have 24/7 support lines and very good response times no matter the time of day.
We have extensive experience in supporting and troubleshooting Networking, Server and Storage solutions.
Our team of highly trained system engineers understand the core building blocks required to deliver business-critical services.
We can undertake all troubleshooting and support in-house, and deliver end-to-end support. Network problems can also be resolved remotely. We will help you over the phone, via email, through web sessions, or other means necessary to resolve any issues
Unexpected IT problems can have a shocking effect on your business.
we provide emergency support services to help get your systems operational again as quickly as possible and with the minimum disruption to your business.
Some of the common emergency support issues that we are used to dealing with and helping to negate include:
Data is one of the most critical parts to the running of your business
The backup of data is useless if it cannot be restored, the ability to quickly recover and restore lost files and data is imperative.
We can help you to optimise your backup environment and improve efficiency, recovery and archiving solutions so they are designed to meet your requirements, minimize downtime and improve flexibility, manageability and scalability.
This is an essential requirement for any business that stores, transmits or processes payment card transactions.
We help clients to achieve PCI DSS Certification from various PCI certification authorities like Verisign, McAfee, Trustwave and SecurityMetrics
We provide the following services for PCI DSS Certification
We started working with Dotsquares when we were looking at adding a new functionality, and fix a list of backlog issues. Dotsquares provided development services and additional support for fixing Salesforce issues and working towards stabilisation of our system. We value their great quality of work and communication throughout the project.