Dotsquares at Agentforce World Tour Mumbai 2026, Here's How It Went

May 19 came and went, and honestly, what a day.

The Dotsquares team headed to the Jio World Convention Center in BKC, Mumbai for Agentforce World Tour Mumbai 2026, and the energy at this event was genuinely hard to match. Yogesh, our Salesforce Practice Head, and Nimit, our Presales AI Solution Consultant, were on the ground from morning till the evening, and the conversations they came back with made the trip absolutely worth it.

What Was Agentforce World Tour Mumbai All About?

For those who don't know, Agentforce World Tour is Salesforce India's flagship event of the year. The 2026 edition ran from 8:30 a.m. to 6:30 p.m. and brought together business leaders, developers, Salesforce partners, and technology decision-makers from across India under one roof.

The day was packed. Keynote sessions, live product demos, MIT masterclasses, a hackathon, a startup lounge, hands-on training, you name it. The central theme was becoming an Agentic Enterprise, which essentially means moving past basic automation and letting AI agents genuinely contribute to business operations, not just sit in the background.

Big focus areas on the day included Agentforce 360, Data 360, Slack, and how Indian enterprises are actually using these tools to drive real outcomes, not just pilot projects.

Why Was the Dotsquares Team There?

As a Salesforce Summit Platinum PartnerDotsquares sees Agentforce World Tour as one of those events where industry trends become real-world conversations. 

For Yogesh and Nimit, the day was about understanding where Salesforce's AI roadmap is heading, what Indian businesses are actually asking for, and how the Dotsquares Salesforce practice can keep delivering the kind of solutions clients genuinely need, smarter customer experiences, connected CRM, and intelligent automation that scales.

These aren't abstract conversations. Businesses across retail, healthcare, financial services, and manufacturing are all trying to figure out how to make AI work inside their existing Salesforce setup. Being in a room full of people working through the same questions, and gaining first-hand insights into what is delivering real results, is difficult to replicate through webinars or online content. 

What Did the Day Look Like?

Sessions, demos, and a lot of coffee.

The Campground on the day had dedicated zones for Agentforce, Trailblazer, Startup, and partner experiences, so there was a lot of ground to cover. The Dotsquares team spent time across sessions and partner discussions, picking up insights that feed directly into the work they do with clients.

The standout for most people at the event? The conversation around agentic AI moving from something businesses are curious about to something they're actively building for.Many organisations are now exploring Agentic AI Solutions to automate decision-making, improve customer experiences, and streamline business operations.  That shift is real, and Mumbai showed it.

What's Next?

Attending events like this isn't just about the day itself, it's about what you bring back.

The Dotsquares Salesforce practice is already building on what the team heard and saw in Mumbai. If your business is exploring Salesforce, Agentforce, or AI-driven CRM and you want a conversation with people who were just in the room where it was all being discussed, reach out.

Want to talk Salesforce or Agentforce with the Dotsquares team? Visit dotsquares.com to connect.