SIMPLIFY YOUR DYNAMICS CRM JOURNEY

Hire Microsoft Dynamics 365 Developers

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  • 45+

    In-House Dynamics 365 Developers

  • 70%

    Average Savings on Development Costs

  • 110+

    Projects Delivered

Partnered with Startups and Fortune 500

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ACHIEVEMENTS

Dotsquares Is Proudly Honoured As Microsoft Partner

Dotsquares, renowned as an industry leader, has added one more jewel to its crown of achievements by being honoured as an Microsoft Partner. With a team of 20+ Power Apps Certified Developer Associates and 10+ Power Apps Solution Architects, we help clients elevate their business, boost productivity, and reduce operational costs using cutting-edge solutions.

Our Services

Our Microsoft Dynamics 365 Development Services

Dynamics 365 Sales

Meet buyers where they are with AI-powered, digital selling experiences. We help organisations strengthen relationships, automate sales operations, and close more deals faster.

Lead & opportunity automationAI-driven pipeline insights & forecastingGuided selling & playbooksRelationship intelligence & scoringQuote, order & invoice automationSales collaboration with Microsoft TeamsCustom workflows, forms & business rulesPower BI dashboards for sales reporting
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Dynamics 365 Customer Service

Deliver personalized, seamless service that helps you earn customers for life. We build omnichannel, AI-driven service environments that increase customer satisfaction and reduce operational costs.

Omnichannel case managementUnified Agent DesktopKnowledge base & AI article suggestionsSLA automation & escalation rulesCustomer self-service through portalsSentiment analysis & CSAT trackingCustom workflows & plug-ins
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Dynamics 365 Contact Center (Add-On)

Modernize your contact center with AI-powered voice, digital messaging, and intelligent routing—integrated with or without Dynamics CRM.

Native voice calling (ACS)AI-powered IVR & call routingReal-time call transcription & translationSupervisor tools: whisper, monitor, barge-inDigital channels (WhatsApp, SMS, Facebook)Screen pop & unified routingAdvanced contact center analytics
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Dynamics 365 Field Service

Deliver proactive, cost-effective service that resolves customer issues the first time.

Work order & dispatch automationResource scheduling & route optimizationAsset & equipment managementIoT-enabled predictive maintenanceMobile technician application
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Dynamics 365 Customer Insights (Journeys + Data)

Deliver real-time, contextually relevant customer journeys powered by AI with unified, intelligent customer profiles.

Real-time customer journey orchestrationSegmentation & audience creationPredictive insights & churn scoringUnified Customer 360 across all data sourcesEvent, email, SMS & digital outreach automationJourney analytics & ROI reporting
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Dynamics 365 Project Operations (CE Version)

Boost visibility and collaboration to improve project profitability and delivery.

Resource scheduling & utilizationProject planning & forecastingTime & expense managementProject budgeting & profitability insightsMilestone & T&M billing
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SOLUTIONS FOR ALL

Dynamics 365 ERP Solutions

Streamline your business operations with Dynamics 365 ERP—a unified cloud platform that integrates finance, supply chain, manufacturing, and operations

Startup LaunchpadDynamics 365 Finance

Optimize financial operations and enhance strategic decision-making.

  • GL, AP, AR automation
  • Multi-company, multi-currency management
  • Budgeting & forecasting
  • Electronic invoicing
  • Financial analytics & compliance
Learn More

Enterprise SolutionsDynamics 365 Supply Chain Management

Build supply chain resilience with intelligent planning and real-time visibility.

  • Inventory & warehouse management
  • Procurement & vendor workflows
  • Production planning & manufacturing
  • Transportation management
  • Quality and asset management
Learn More

Digital TransformationDynamics 365 Human Resources (Modern ERP)

Optimize HR programs and drive employee-centric experiences

  • HR administration & organization structures
  • Compensation & benefits
  • Payroll integration
  • Employee development & succession planning
  • HR analytics & reporting
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Our Expertise

Empower Your Business with Cloud Technology

As a Microsoft Gold Partner, trusted by clients worldwide, we at Dotsquares proudly take charge of delivering proactive cloud solutions, training, and support through our team of highly skilled Microsoft consultants for more than two decades.

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Microsoft Co-pilot:

Customize your workflows with pre-built or custom plugins, harnessing generative AI for intelligent virtual agents. Integration with Azure OpenAI Studio supports future AI innovations for professional developers.

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Exceptional Customer Experiences:

At Dotsquares, we help you strengthen customer relationships, support client connections, and drive sales through our Microsoft CRM solutions:

  • Dynamics 365 Sales
  • Dynamics 365 Customer Service
  • Dynamics 365 Field Service
  • Dynamics 365 Business Central
  • Dynamics 365 Finance
  • Dynamics 365 Project Operations
  • Dynamics 365 Supply Chain Management
  • Dynamics 365 Human Resources
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Integrating Microsoft Business Applications with Power Platform: Solutions:

Empower your business with informed decision-making by integrating Microsoft Business Apps with the Power Platform. We expertise in:

  • Power Virtual Agents
  • Power Apps
  • Power Automate
  • Power BI
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Microsoft`s Cloud-Enabled ERP Solutions:

Streamline your business operations with contemporary ERP systems empowered by cloud technology, AI, and machine learning. Business Central

  • Dynamics 365 Finance
  • Dynamics 365 Supply Chain Management
  • Dynamics 365 Business Central
  • Dynamics 365 Commerce
  • Dynamics 365 Human Resources
  • Dynamics 365 Project Operations

Business Central

MS Dynamics 365 Business Central is an AI-powered business solution offering a complete view of business providing real-time insights. Business Central allows users to streamline their operations.

Business Central

Scale Your Business with Dynamic ERP Consulting Services

Tailored to Your Industry

Custom ERP solutions designed specifically for your industry workflows, compliance requirements, and operational complexity — ensuring the system works the way your business operates.

Scalable Architecture

Build ERP systems that grow with your business, allowing seamless addition of modules, users, and functionality without disrupting existing operations or requiring costly infrastructure upgrades.

Real-Time Business Intelligence

Access live operational data, financial metrics, and performance dashboards from anywhere, enabling informed decision-making based on current business conditions rather than outdated reports.

Business Central (ERP) Capabilities Across Multiple Operations

Finance Management:
Finance Management:

Streamline financial operations with real-time reporting, automated invoicing, budgeting tools, and multi-currency support that gives you complete visibility into cash flow, expenses, and profitability.

Customer Relationship Management (CRM):
Customer Relationship Management (CRM):

Build stronger customer relationships with centralized contact management, sales pipeline tracking, automated follow-ups, and AI-powered insights that help your team close deals faster and improve customer satisfaction.

Supply Chain Management:
Supply Chain Management:

Gain end-to-end supply chain visibility with automated inventory tracking, demand forecasting, vendor management, and real-time logistics monitoring that reduces stockouts and optimizes fulfillment operations.

Human Resource Management:
Human Resource Management:

Simplify HR workflows with employee onboarding, time tracking, payroll integration, performance management, and self-service portals that reduce administrative burden and improve employee experience.

Warehouse Management:
Warehouse Management:

Maximize warehouse efficiency with automated bin tracking, barcode scanning, order picking optimization, real-time inventory updates, and shipment tracking that accelerates fulfillment and reduces errors.

Manufacturing Management:
Manufacturing Management:

Optimize production with bill of materials management, capacity planning, shop floor scheduling, quality control tracking, and real-time production monitoring that reduces waste and improves on-time delivery.

Transform Data Into Actionable Insights with Power BI

Microsoft Power BI is a cloud-based BI platform designed for data analysis and visualization. It empowers organizations to transform raw data into interactive, real-time dashboards and reports that drive smarter decision-making across every department.

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WHY CHOOSE Power BI

Key Benefits of Deploying Power BI

Effortless Data Visualization:

Effortless Data Visualization:

Microsoft Power BI transforms complex datasets into clear, interactive dashboards that make insights immediately accessible — helping teams understand trends, identify opportunities, and act on data faster than ever.

Cost-Effective Analytics:

Cost-Effective Analytics:

Power BI delivers enterprise-grade analytics at a fraction of traditional BI costs. Its scalable pricing model adapts to your business size, making advanced reporting accessible without massive infrastructure investment.

Real-Time Collaboration:

Real-Time Collaboration:

Through cloud-native sharing and Power BI workspaces, teams collaborate seamlessly on live dashboards, eliminating version control issues and ensuring everyone works from a single source of truth.

Unified Data Ecosystem:

Unified Data Ecosystem:

It integrates seamlessly with Microsoft 365, Azure, Dynamics 365, SQL Server, and hundreds of third-party data sources — consolidating fragmented data into unified, actionable analytics.

Enterprise-Grade Security:

Enterprise-Grade Security:

Power BI delivers robust security through Azure AD integration, row-level security, encryption at rest and in transit, and compliance certifications — protecting sensitive business data while enabling governed self-service analytics.

Mobile-First Access:

Mobile-First Access:

With Power BI Mobile, your executive team, sales force, and field operations access critical KPIs anytime, anywhere — enabling data-driven decisions on the go without sacrificing functionality or security.

Enhance Functionality with Custom Power Apps

Microsoft Power Apps is a low-code platform that enables rapid application development for data-driven business solutions. Empower citizen developers and IT teams to create custom apps that automate workflows, streamline operations, and extend existing systems — all without extensive coding.

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The Power Apps developed

Reasons to Deploy Power Apps

Business Process App
Build Apps 10x Faster:

With drag-and-drop interface and pre-built templates enable rapid application development — turning weeks of custom coding into days of low-code configuration, accelerating time-to-market dramatically.

Data Collection App
Automate Workflows with Built-In AI:

Integrate AI capabilities like form processing, object detection, and predictive models directly into your business applications — adding intelligent automation without hiring specialized data science teams.

Employee Portal
Boost Functionality:

Power Apps connects natively to SharePoint, SQL Server, Dynamics 365, Salesforce, SAP, Oracle, and hundreds of cloud services — centralizing data access and eliminating manual data entry across disconnected system

WHY CHOOSE US

Advantages of Hiring Dynamics 365 Experts from Dotsquares

With a team of over 1,000+ experts combined with their exclusive experience, we offer comprehensive data analytics engineering services to help businesses make informed, data-driven decisions.

Harness The Power Of MS Dynamics 365 With Dotsquares, your trusted partner in Microsoft Services
Expert Team

Dedicated team of experts making it easier business to adopt cutting-edge technology.

Quality Assurance

Cost-effective IT solutions and technology consultancy

Timely Delivery

Tailored solutions aligned with your business objectives.

Competitive Pricing

Dotsquares' collaboration with Microsoft ensures its commitment towards satisfactory completion of your business projects.

OTHER TECHNOLOGIES WE WORK ON

Tailored Technologies to Conquer Your Development Challenges

Harness the power of our advanced technologies to elevate user interaction and drive engagement.

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HIRE AS PER YOUR REQUIREMENT

Get Our Assistance for Your Business Needs

At Dotsquares, we provide flexible options for accessing our developers' time, allowing you to choose the duration and frequency of their availability based on your specific requirements.

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busines1 Bucket hours

When you buy bucket hours, you purchase a set number of hours upfront.

  • Your purchased bucket hours remain valid for 6 months, during this time frame, you can utilize our services until your hours are exhausted or until the 6-month period expires.
  • For example, if you invest in 40 bucket hours and use 10 hours within the first month, you will have a remaining 30 hours to utilize over the next 5 months.
  • In this case, the developer will work for other projects simultaneously as you have opted for bucket hours and not dedicated hiring.

It's a convenient and efficient way to manage your developer needs on your schedule.

Explore moreIt's a convenient and efficient way to manage your developer needs on your schedule.
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busines2 Dedicated/Regular Hiring

In dedicated hiring, the number of hours are not fixed like the bucket hours but instead, you are reserving the developer exclusively for your project.

  • The developer will work only on your project for a set amount of time.
  • You can choose to hire the developer for a week or a month, depending on what your project needs.
  • This means our developer will focus exclusively on meeting the needs of your project, without any distractions from other commitments.

Whether you need help for a short time or a longer period, our dedicated hiring option ensures your project gets the attention it deserves.

Explore moreWhether you need help for a short time or a longer period, our dedicated hiring option ensures your project gets the attention it deserves.
Our Process

Our Microsoft Dynamics 365 Implementation Process

Companies partner with us because we deliver production-ready Dynamics 365 implementations that streamline operations, improve customer engagement, and drive measurable business outcomes — on time and within budget.

Assesment

Our journey begins with understanding your vision. Based on your vision, we collaboratively create a project roadmap with clear milestones. We’ll consult about your ideas, target audience, and desired outcomes.

Business Process Assessment

Evaluate your current sales, service, finance, and operational workflows to identify inefficiencies, manual processes, and integration gaps that Dynamics 365 can address.

Stakeholder Consultation

Collaborate with department leaders, end users, and IT teams to define functional requirements, reporting needs, and success criteria for your Dynamics 365 deployment.

Module Selection

Determine which Dynamics 365 modules (Sales, Service, Finance, Supply Chain, Business Central) best align with your organizational needs and growth trajectory.

Solution Architecture Design

Design a comprehensive solution architecture that includes data models, integration points, security policies, and customization requirements tailored to your business structure.

Configuration

We configure and customize Dynamics 365 to align with your business processes, ensuring flexibility, scalability, and seamless user experience across your organization.

Environment Setup

Provision Dynamics 365 environments (development, test, production) with appropriate licensing, security groups, and Azure Active Directory integration for role-based access control.

Module Configuration

Configure Dynamics 365 modules to match your business processes, including entity customization, form layouts, business rules, workflows, and approval hierarchies without heavy code development.

Custom Development

Build custom plugins, workflows, and JavaScript web resources to extend Dynamics 365 functionality for unique business requirements that out-of-the-box features cannot address.

Power Platform Integration

Develop Power Apps, Power Automate workflows, and Power BI dashboards that enhance Dynamics 365 capabilities with custom applications, automated processes, and advanced analytics.

Data Migration

We ensure seamless migration and integration of your data into Dynamics 365, maintaining data integrity, accuracy, and continuity across all business systems.

Data Assessment & Mapping

Analyze data from legacy CRM, ERP, and business systems to create field-level mapping, identify data quality issues, and define transformation rules for migration to Dynamics 365.

Data Cleansing & Validation

Cleanse, deduplicate, and validate data before migration using automated tools and manual review processes to ensure accuracy and consistency in your new Dynamics 365 environment.

Migration Execution

Execute phased data migration using Dynamics 365 Data Migration Tool, KingswaySoft SSIS, or custom ETL processes with rollback procedures and data reconciliation checks.

Third-Party Integration

Integrate Dynamics 365 with ERP systems, accounting software, marketing platforms, and other business applications using APIs, Azure Logic Apps, or custom connectors for seamless data flow.

Testing

We rigorously test your Dynamics 365 implementation to ensure reliability, performance, and security before going live.

Functional Testing

Validate that all Dynamics 365 modules, custom plugins, workflows, and integrations function correctly according to documented business requirements and use cases.

User Acceptance Testing (UAT)

Conduct structured UAT sessions with business users to verify that Dynamics 365 workflows, reports, and dashboards meet operational needs and deliver expected business value.

Performance Testing

Test system performance under realistic user loads and data volumes to identify bottlenecks, optimize queries, and ensure acceptable response times for forms, reports, and dashboards.

Security Testing

Verify that security roles, field-level security, and audit logging configurations properly restrict data access based on user roles and meet regulatory compliance requirements.

Deployment

We ensure a smooth deployment process with minimal disruption, supported by training, documentation, and hands-on assistance during go-live.

Production Deployment

Execute production deployment with minimal business disruption, including solution migration, security configuration, and final data cutover with rollback procedures in place.

User Training

Deliver role-specific training for end users, power users, and administrators covering Dynamics 365 navigation, data entry, reporting, and troubleshooting with hands-on exercises.

Documentation

Provide comprehensive documentation including solution architecture, customization details, integration specifications, security policies, and operational procedures for ongoing administration.

Go-Live Support

Provide dedicated on-site or remote support during the initial go-live period to address user questions, resolve issues quickly, and ensure smooth transition to the new system.

Optimization

We continuously optimize and support your Dynamics 365 environment to ensure long-term success, performance, and scalability.

Performance Monitoring

Monitor Dynamics 365 performance metrics, user adoption rates, and system health to identify optimization opportunities and proactively address potential issues before they impact operations.

Feature Enhancement

Continuously enhance your Dynamics 365 environment with new modules, Power Platform apps, workflow automation, and custom features as your business requirements evolve over time.

User Adoption Programs

Implement ongoing user adoption initiatives including advanced training, best practices sharing, and power user programs that maximize ROI and ensure teams fully leverage Dynamics 365 capabilities.

Technical Support

Provide ongoing technical support for bug fixes, security updates, integration maintenance, and troubleshooting to keep your Dynamics 365 environment running smoothly and aligned with business needs.

Get deep insight of your data base with our expert MS Dynamics Services

Contact Us Today!
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WHO WE ARE

Built Relationships with 15,000+ Happy Clients!

Companies employ software developers from us because we have a proven track record of delivering high-quality projects on time.

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    5+ Years of Average Experience
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    Integrity & Transparency
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    FREE No Obligation Quote
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    ISO 27001 Information Security
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    Outcome-Focused Approach
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    Transparency is Guaranteed
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    Focus on Security
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    4.8/5 Rating on Clutch
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    Hire a Team of Your Choice
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    Costs Lower Than Your Local Guy
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Achievements

Leading Technology Partners and Achievements

With a history of excellence and innovation, we've been honored with several significant awards and partnered with leading technologies.

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FAQs

Frequently Asked Questions

Find answers to common questions about our services, process, and expertise.

Microsoft Dynamics 365 is a cloud-based suite of business applications that includes Sales, Customer Service, Field Service, Finance, Supply Chain Management, Business Central, Commerce, and Human Resources modules, all integrated on a unified platform.

Implementation timelines vary based on complexity: simple Business Central deployments take 8-12 weeks, while enterprise-wide Finance and Supply Chain implementations can take 6-12 months depending on customization requirements and data migration scope.

Yes. Dynamics 365 integrates with Microsoft 365, Azure, Power Platform, and third-party applications through native connectors, APIs, Azure Logic Apps, and custom integration development.

Business Central is a comprehensive business management solution designed for small-to-medium enterprises, while Dynamics 365 is a broader suite that includes Business Central plus specialized modules for large enterprises like Finance, Supply Chain, and Customer Engagement.

Yes. We develop custom plugins, workflows, Power Apps, integrations, and extensions using C#, JavaScript, and the Dynamics 365 SDK to tailor the platform to your specific business requirements.

Yes. We manage complex data migration from Salesforce, SAP, Oracle, legacy Dynamics CRM, and other systems using ETL tools, ensuring data integrity, field mapping, and business logic preservation throughout the migration process.

We offer post-implementation support including bug fixes, security updates, user training, feature enhancements, integration maintenance, performance optimization, and technical troubleshooting to ensure your Dynamics 365 environment remains effective.

Yes. Dynamics 365 Business Central is specifically designed for small and medium businesses, offering enterprise-grade capabilities at SMB pricing with the ability to scale as your organization grows.
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